Team Hatfield (now Alair Homes- Plano) Rescues Botched Veteran Bathroom Remodel

Jack Baker is a disabled veteran residing in the Dallas suburbs. He received a grant from the Department of Veterans Affairs to install a walk-in shower and hired a contractor who was not a Dallas NARI (National Association of the Remodeling Industry) member. This contractor claimed to have done many similar projects, but shortly after construction began, it became evident that the subcontractor he hired was not equipped to handle this work.

Three weeks into the project, Mr. Baker expressed his dismay at the contractor’s work and decided he needed an expert to fix the mess that had been made. He called up Hatfield (now Alair Homes- Plano) Builders to come take a look at the disaster in his bathroom.

Upon inspection, Chad Hatfield saw that there was really nothing right about the work that had been done. The shower pan would have never held water and the bench was improperly installed. There was thinset mortar all over the floor in the bathroom (even down the toilet!) and bedroom, which meant the bedroom floor also had to be replaced.

How Hatfield & NARI Got Involved

Team Hatfield quickly got to work and contacted the Dallas chapter of NARI. The association reached out to its members and multiple contractors generously contributed their services, alongside some manufacturers, including Kohler, who provided product donations. The City of Mesquite even waived permit fees for the job.

It was incredible to see the remodeling community come together to rescue this botched project to get Mr. Baker the bathroom he was originally promised. We are happy to report that Mr. Baker’s bathroom is now complete and, most importantly, safe.

The team at Hatfield (now Alair Homes- Plano) Builders would like to extend a huge thank-you to everyone who contributed to the success of Mr. Baker’s project:

Chad Hatfield – Hatfield (now Alair Homes- Plano) Builders – Cabinets, trim, doors, supervision, design, coordination

Neil Bubel – Traver Construction – Found vendors to donate time and coordinated with NARI

Colin Petigo – Petigo Construction – Coordinated vendors, hauled debris from demo, and coordinated Kohler donation

Botand Lazlo – Marvelous Home Makeovers – Executed demo and tile installation, also called vendors and suppliers for donations

Roy Robertson – Performance Drywall – Donated and installed all drywall and texture

Jim Kuhls – Jim’s Climate Control – Exhaust fan installation and ducting

Kohler – Donated all plumbing fixtures and hardware

Prosource – Donated all tile

Ivey Lumber – Donated doors

Sherwin Williams – Donated paint material

RD Plumbing – Donated all plumbing labor and materials for the rough plumbing

Erika Taylor – Professional Remodeler Magazine – Profiled the story on Pro Remodeler’s site

Kim Savelsbergh – NARI Dallas Chapter – Assisted in finding vendors and support

Dependable Electric – Joe Molina – All electrical materials and labor

Edgar Rosas Paint – Donated all paint labor