Testimonials

We hired Hatfield to come in and open up [our] living room down to the studs and tearing down a large wall dividing off the kitchen from the dining and living areas and tearing out a large wet bar. We worked with Hatfield to totally redesign our kitchen and reimagine our living area. The result is fantastic. The remodel has transformed our house into a wide-open space with tons of natural light and an awesome kitchen with a huge island. Hatfield provided us with several options, and we could see everything in 3D from any angle. IT was awesome. They also were to create a continuous window line from kitchen to dining to living room, looking out onto our backyard. We love the end result—this is the house we always wanted. Hatfield exceeded our expectations. We had heard many a horror story about remodeling. But we were in daily face-to-face and/or texting contact with our project manager, who always responded in a timely manner. Hatfield did not nickel and dime us. Most importantly, they stood by their work and if anything needed to be done to achieve the plan we agreed on – they did it willingly. I whole heartedly recommend them.

Luxury Master Bath remodel. I cannot over emphasize the professionalism that characterizes Chad Hatfield and his team. Mediocrity is not in their vocabulary. Everything—and that means absolutely everything—must be done well and right. Every member of the remodeling team demonstrated eagerness to get the job done right with no room for 2nd rate. I would also like to single out Amanda, our designer, and Jerad, our project manager. Both of them are top-notch professionals and want the client to be completely happy without reservations of any kind.

We now love our house! Chad Hatfield and his team transformed our old kitchen and layout and created an open concept dream kitchen, as well as a new guest bathroom, floors throughout, and [a] fireplace. We spent years thinking of what we thought was every floorpan imaginable, and then they came up with something so much better. They have incredible attention to detail and are upfront and honest all along the way, a trait that is hard to find. Our project was done on time with great communication. We always knew exactly where we were in the project and who would be in our house that day. They cleaned up after themselves each day, and everyone we came in contact with was a pleasure. We couldn’t have been happier with the process and the result!

Everything we wanted & more! The entire Hatfield [team was] great and easy to work with. Our kitchen is lovely, and thanks to a great design, it is now very functional. Our laundry room is spacious and has tons of storage while looking very pretty.

Our 18-month relationship with Hatfield has been terrific. We needed the convenience of a design-build firm for our renovation, and Chad was the first professional we interviewed that didn’t try to dissuade us about our renovation goals. Hatfield has always found a way to get to “yes” through creative problem solving, rather than simply saying it can’t be done. Amanda’s design team is gifted, and being able to see the final product using their technology gave us confidence that we had made the right design and layout choices before demolition began. They did a good job of using their experience to suggest tweaks in our planning that have paid huge dividends for us. Our project managers were courteous and professional during the build, and they communicated often and openly. Chad’s follow up after we moved back in has been great. He calls every few weeks to see how the space is working for us and if any adjustments need to be made. We couldn’t be happier with our new space, and it has exceeded anything we had imagined beforehand. Thank you, Hatfield!

Hatfield (now Alair Homes- Plano) Builders exceeded my expectations every step of my remodel of my kitchen, bathroom, fireplace, floors, etc. Chad and his team are completely honest and committed to excellent work. They never stop until a customer is completely satisfied. My project was on time and included great communication along the way. Much of this can be credited to the top notch planning and detailed process before the project gets to demolition. We would highly recommend Hatfield for a remodel. There’s nothing better than great communication and honesty, along with excellent work and a keen eye for detail. We now have a beautiful & functional house!

As an architect, I have collaborated with Hatfield (now Alair Homes- Plano) Builders on several projects and can, without reservation, highly recommend their services for both new construction and remodels. Working with Chad Hatfield brings out the best in every affiliate on the team, from the builder to the designer and even for the [home]owner. From day one, the relationship is established with clear expectations, and it is nurtured throughout the entire process. In addition to their excellent craftsmanship, Hatfield (now Alair Homes- Plano) Builders provides transparency and organized project management, so the owner knows exactly the status of the project, in terms of schedule, decisions, and budget at any given time. These are the things that are important to a homeowner, and, in understanding that, Hatfield’s unparalleled success is in placing value on those same things in both their processes and relationships.

Hatfield totally remodeled our home in Plano, TX. We tore the kitchen and baths down to sheetrock and rebuilt them. And they did a magnificent job. The process of remodeling can be stressful, but the entire Hatfield team made it painless. They addressed every issue we had (only a few) quickly and with dedicated professionalism.
If we were to do it again, or when we purchase our next home, we will call Hatfield again. They are the best.

Love that wood wall. Warm, cozy, and very cool. I still love all the work Chad Hatfield did in our entire house. It’s like living a happy dream.

I contacted Hatfield for help with our house tiling project, knowing that we were probably outside of their service area. Even though we were, Diana took the time to ask the team who they could think of who might be able to help me and gave me a list of names and numbers to try. That is above and beyond good customer service. Also, of the four companies I contacted with the same question, [Hatfield was] the only one to respond. Even though we can’t be clients, I’m still very impressed with this company.

Overall, [I] am pleased with the stand-alone 2 car garage and new concrete driveway and walkway. Stayed within budget and very pleased with look and finish of the garage. Took longer than expected but mainly due to weather. Communication was excellent, and the small issues that arose were handled professionally. Would use them again.

I could not be happier with the process and outcome of working with Hatfield! I would recommend them to anyone with confidence!

We are a couple of extremely particular and demanding old fogeys. The Hatfield group (from owner to designer to job foreman to subcontractors) was a perfect match for us, as we/they took our 38-year-old home down to the studs and transformed it completely. The only thing that remains unchanged is the address. Everything else is amazingly brand new.

Dear Diane and Chad, What a delightful surprise I found at our front door this morning! The fresh tulips are definitely a sign of spring and very much appreciated. I truly enjoyed our time together during the video interview last week. Any time that we can put in a good word for y’all, please don’t hesitate to call. You’ve made our dreams come true in this house, and it’s always a pleasure to work with you and your fine team of workers.

It’s exciting to see the pictures of our remodeling. The best part is living in it every day. We are so pleased with the results.